🇯🇵 Healthcare in Japan
How Japan's National Health Insurance system works for students, how to access care as a foreign resident, and what to do in an emergency.
🚨 Emergency numbers
Japan has a world-class healthcare system with near-universal coverage. As a foreign student registered in Japan, you are part of it — but navigating it requires knowing a few practicalities.
The healthcare system
Japan operates a National Health Insurance (Kokumin Kenko Hoken / NHI) scheme. Foreign residents staying for more than three months are legally required to enrol. Students pay a reduced premium (often 2,000–5,000 JPY per month depending on the municipality and any university subsidy) and the scheme covers approximately 70% of medical costs — you pay the remaining 30% out of pocket at the point of care.
Enrolment happens at your local ward or municipal office (kuyakusho / shiyakusho) immediately after registering your address (jyuminhyo). Many universities assist with this process during orientation. You will receive a green Health Insurance card (hoken-sho) — keep it with you at all times.
Some universities also offer a supplementary university group insurance that covers the 30% co-payment and other costs; check your university's student affairs office.
Finding & registering with a doctor
Japan distinguishes between clinics (kurinikku / iin) — small practices run by one or two doctors — and hospitals (byoin, usually 20+ beds). For everyday illness, a clinic is faster and cheaper. For serious conditions or referrals, hospitals are appropriate.
- Use Japan's online clinic finder (byoin-madoguchi.com or AZ-NET) or ask your international student office for recommended clinics.
- Some clinics display an "English OK" sign or are listed on the AMDA and Tokyo Medical Consultation directories.
- There is no mandatory GP registration — you can visit any clinic or hospital directly, but showing up at a large hospital without a referral (shokai-jo) incurs a surcharge of 5,000–7,700 JPY.
Tip: Japan's healthcare system relies heavily on documentation in Japanese. Carry a written note with your symptoms, current medications, and allergy history translated into Japanese — your university international office can often help prepare one.
Pharmacies & prescriptions
Pharmacies are called yakkyoku (dispensing prescriptions) or drug stores (doraggu sutoa) for over-the-counter items. Major chains include Matsumoto Kiyoshi, Welcia, and Tsuruha. Prescriptions must be dispensed within four days of issue. Many common medications sold freely elsewhere are controlled in Japan — check the MHLW list before travelling with medication from abroad. Pharmacists at larger chains in Tokyo and Osaka often speak basic English.
Emergencies & urgent care
Dial 119 for both ambulance (kyukyu-sha) and fire. The operator may not speak English — say "Kyukyu desu" (It's an emergency) and your address slowly. Alternatively, use the J-Alert / Q-Phone app or ask a bystander to call.
| Situation | Where to go |
|---|---|
| Life-threatening (cardiac arrest, unconscious, severe bleeding) | Call 119 immediately |
| Urgent but stable (high fever, fractures, severe abdominal pain) | Emergency outpatient (kyukyu gairai) at a hospital |
| Night / weekend non-emergency | Holiday/night clinic (kyujitsu / yakan kyukyu) — search by city |
| Routine care | Local clinic during business hours (Mon–Sat, typically 09:00–17:00) |
| Language help | JHELP 0570-783-556 (24 h multilingual health consultation) |
Note that Japanese ambulances will transport you to the nearest available facility, which may not speak English. The AMDA International Medical Information Centre (03-6233-9266) can assist with interpretation before or during a hospital visit.
Mental health support
Stigma around mental health is decreasing on Japanese campuses, and most universities have a Student Counselling Room (gakusei sodanshitsu). Sessions are typically free but may be in Japanese only; enquire about English availability. Nationally, Inochi no Denwa (0120-783-556, free, 24 h on certain days) offers crisis support in Japanese. For English-language support, the TELL Lifeline (03-5774-0992), operated by the non-profit TELL Japan, provides free counselling and a crisis line in English Monday–Friday and on weekends.